Sobre

Alcance

Standardization in the field of “transaction assurance in e- commerce related upstream/downstream processes”, including the following:

  • Assurance of transaction process in e-commerce (including easier access to e-platforms and estores);
  • Protection of online consumer rights including both prevention of online disputes and resolution
    • process;
  • Interoperability and admissibility of inspection result data on commodity quality in cross-border e-commerce;
  • Assurance of e-commerce delivery to the final consumer.

Enlaces rápidos

Objetivos de Desarrollo Sostenible

Este comité contribuye con 5 normas a los siguientes Objetivos de Desarrollo Sostenible:

1
No Poverty
3
Good Health and Well-being
8
Decent Work and Economic Growth
9
Industry, Innovation and Infrastructure
10
Reduced Inequalities
11
Sustainable Cities and Communities
12
Responsible Consumption and Production
16
Peace, Justice and Strong Institutions
3

Normas ISO publicadas *

4

Normas ISO en desarrollo *

17
Miembros participantes
19
Miembros observadores

* la cifra incluye las actualizaciones

Referencia Título Tipo
ISO/TC 321/CAG   Chair's Advisory Group Grupo de trabajo
ISO/TC 321/SG 1   Survey Grupo de trabajo
ISO/TC 321/SG 2   Future work Grupo de trabajo
ISO/TC 321/TG 1   Awareness, communication and engagement Grupo de trabajo
ISO/TC 321/WG 1   Foundations Grupo de trabajo
ISO/TC 321/WG 2   Framework Grupo de trabajo
ISO/TC 321/WG 3   Online dispute resolution Grupo de trabajo
ISO/TC 321/WG 4   Evaluation Grupo de trabajo
Comités de enlace a ISO/TC 321

Los comités que aparecen a continuación pueden acceder a los documentos de ISO/TC 321:

Referencia Título ISO/IEC
ISO/IEC JTC 1/SC 27 Information security, cybersecurity and privacy protection ISO/IEC
ISO/IEC JTC 1/SC 31 Automatic identification and data capture techniques ISO/IEC
ISO/TC 68 Financial services ISO
ISO/TC 68/SC 8 Reference data for financial services ISO
ISO/TC 154 Processes, data elements and documents in commerce, industry and administration ISO
ISO/TC 176 Quality management and quality assurance ISO
ISO/TC 228 Tourism and related services ISO
ISO/TC 286 Collaborative business relationship management ISO
ISO/TC 289 Brand evaluation ISO
ISO/TC 290 Online reputation [EN ESPERA] ISO
ISO/TC 292 Security and resilience ISO
ISO/TC 298 Rare earth ISO
ISO/TC 315 Cold chain logistics ISO
ISO/TC 324 Sharing economy ISO

 

Comités de enlace de ISO/TC 321

ISO/TC 321 pueden acceder a los documentos de los comités que aparecen a continuación:

Referencia Título ISO/IEC
ISO/IEC JTC 1/SC 27 Information security, cybersecurity and privacy protection ISO/IEC
ISO/IEC JTC 1/SC 31 Automatic identification and data capture techniques ISO/IEC
ISO/TC 68 Financial services ISO
ISO/TC 154 Processes, data elements and documents in commerce, industry and administration ISO
ISO/TC 286 Collaborative business relationship management ISO
ISO/TC 298 Rare earth ISO
ISO/TC 315 Cold chain logistics ISO
ISO/PC 317 Consumer protection: privacy by design for consumer goods and services ISO
ISO/TC 324 Sharing economy ISO
ISO/PC 329 Consumer incident investigation guideline ISO

 

Organizaciones de enlace (categorías A y B)
Sigla Título Categoría
GS1 GS1 A
ICDPASO International Commercial Dispute Prevention and Settlement Organization A

Organizaciones de enlace (categoría C)

Los enlaces C participan a nivel de grupo de trabajo

Sigla Título Categoría
The World Bank The World Bank Group C

ISO/TC 321 - Secretaría

SAC [China]

Standardization Administration of China
No. 9 Madian Donglu, Haidian District
Beijing 100088
China

Tel: +8610 8226 2644
Fax: +8610 8226 0660
Web:

  2. Tienda
  3. Standards catalogue
  4. TC
  5. ISO/TC 321