Status : Withdrawn

This standard has been revised by ISO/IEC TS 33074:2020

Abstract

ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.

An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.

General information

  • Status
     : Withdrawn
    Publication date
     : 2012-09
    Stage
    : Withdrawal of International Standard [95.99]
  • Edition
     : 1
    Number of pages
     : 204
  • Technical Committee :
    ISO/IEC JTC 1/SC 7
    ICS :
    35.080 
  • RSS updates

Life cycle

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

  2. Store
  3. Standards catalogue
  4. ICS
  5. 35
  6. 35.080
  7. ISO/IEC TS 15504-8:2012