International Standard
ISO/IEC 19086-4:2019
Cloud computing — Service level agreement (SLA) framework — Part 4: Components of security and of protection of PII
Reference number
ISO/IEC 19086-4:2019
Edition 1
2019-01
International Standard
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ISO/IEC 19086-4:2019
68242
Published (Edition 1, 2019)

ISO/IEC 19086-4:2019

ISO/IEC 19086-4:2019
68242
Format
Language
CHF 129
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Abstract

This document specifies security and protection of personally identifiable information components, SLOs and SQOs for cloud service level agreements (cloud SLA) including requirements and guidance.

This document is for the benefit and use of both CSPs and CSCs.

General information

  •  : Published
     : 2019-01
    : International Standard under systematic review [90.20]
  •  : 1
     : 20
  • ISO/IEC JTC 1/SC 27
    35.210 
  • RSS updates

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