Reference number
ISO 22483:2020
© ISO 2025
International Standard
ISO 22483:2020
Tourism and related services — Hotels — Service requirements
Edition 1
2020-04
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Published (Edition 1, 2020)

ISO 22483:2020

Language
Format
CHF 155
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Abstract

This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.

General information

  • Status
     : Published
    Publication date
     : 2020-04
    Stage
    : International Standard under systematic review [90.20]
  • Edition
     : 1
    Number of pages
     : 29
  • Technical Committee :
    ISO/TC 228
  • RSS updates

Life cycle

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