ISO/IEC AWI 25420

Projet

Un groupe de travail a préparé un projet.

Résumé

This document provides characteristics and a functional view of multimodal interaction for customer service systems (CSSs). It establishes a reference architecture and specifies the technical requirements and recommendations of CSSs to enable the interoperability, usability and efficiency of multimodal interactions implementation in CSSs. This document is applicable to all types of organizations for their developing, selecting, using, or evaluating multimodal interaction-based CSSs.

Informations générales

État actuel
: Projet

Stade
: Nouveau projet enregistré au programme de travail du TC/SC [20.00]
Edition
: 1
Comité technique :
ISO/IEC JTC 1/SC 35
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